Program Manager Technology Infrastructure Services-327124
Description
Ingenix is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you get excited about the life transforming potential of bringing health care information to the right place, at the right time, to support crucial decisions, welcome to Ingenix.
We're one of the largest and fastest growing health information companies and the only organization in our industry with the information, technology and consulting expertise to solve the most significant challenges in health and human services. As a vital member of the UnitedHealth Group family, we serve customers in every segment of the health care field. This includes government agencies, pharmaceutical companies, hospitals and health delivery networks, insurance providers and, of course, the diverse business divisions of UnitedHealth Group. Sound interesting? Find out more, by exploring this newly created opportunity in our Salt Lake City, UT, Eden Prairie, MN, Basking Ridge, NJ or Lenexa, KS location.
Program Manager - Technology Infrastructure Services
In this role, you will be accountable for working in a Program Management capacity to oversee multiple projects delivering IT infrastructure services to Ingenix. The person will be responsible for leading the full project life cycle from initiation through close, as well as: aligning technology solutions with business requirements; working directly with senior leadership; proactively identifying opportunities; conducting cost/benefit (and other types of) analysis; and managing delivery schedules. As part of a team of 10 (and growing), specific responsibilities will include:
- Interacting with IT and business leadership to determine program requirements
- Critically evaluating information gathered from multiple sources, reconciling conflicts as needed, decomposing high-level information into details, abstracting up from low-level information to a general understanding of the underlying technology needs
- Engaging and matrix managing project managers to deliver against program needs
- Leading and driving multiple IT initiatives simultaneously
- Collaborating with infrastructure, application and subject matter expert teams to establish the technical vision for programs
- Defining, planning and directing the execution of a broad range of technical infrastructure programs
- Balancing the competing demands of scope, time, cost, quality, resources, and risk to produce a high quality outcome
- Identifying, acquiring and leading multifunctional, global program / project teams
- Ensuring objectives/requirements are clear and agreed to by all stakeholders
- Managing relationships with various technology and business communities to achieve project objectives
- Facilitating project management activities across the entire SDLC
- Ensuring successful and timely completion of program / project deliverables
- Planning, estimating, budgeting and controlling costs to ensure programs / projects are completed within approved budgets
- Conducting risk management planning, identification, analysis and monitoring on projects / programs
- Formulating risk mitigation strategies and recommending solutions
- Keeping all stakeholders informed on an ongoing basis
Qualifications
Candidates will possess:
- 5 years of experience within the Information Technology profession
- 3 years of experience as a successful Project Manager using a defined project management methodology
- 3 years of IT project management experience
- 3 years experience acting as a liaison between business teams and technical teams
- 3 years experience leading projects in a matrixed environment
- Proven program management skills
- Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into infrastructure and operational requirements
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders including: executives; managers; technologists (both infrastructure and application areas) and industry subject matter experts
- Demonstrated success managing large IT infrastructure projects to successful conclusions
- Prior experience with data center projects preferred
- Experience leading, training, coaching, and mentoring others
- Clinical IT infrastructure experience desired
- Ability to manage multiple complex, multifunctional projects across multiple global locations simultaneously
- Proven ability to obtain results in a global, matrixed environment
- Track record of delivering projects on time and on budget
- Ability to see the interrelationship of projects across "the big picture" and lead programs
- Exceptional listening, problem solving, negotiation, and facilitation skills
- Proven leadership abilities and emotional intelligence
- Demonstrated success handling initiatives of high complexity and risk
- Advanced project management skills training, such as PMP desirable
- Relevant Bachelor's degree; or equivalent experience
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Job IT Project Management
Primary LocationUS-UT-Salt Lake City
Other LocationsUS-KS-Lenexa, US-NJ-Basking Ridge, US-MN-Eden Prairie
Organization Technology Services & Support
Schedule Full-time
Number of Openings 5
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