The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

The successful candidate will be responsible for the following Program manage divisional efforts for developing a baseline of Process, Risk & Control deliverables for assigned business/divisional functions through workshop sessions or other methods of data collection and verification. Lead and direct an offshore team of process, risk and control analysts to support the cr

CCS Processors are responsible for processing client transactions in accordance with Service Level Agreements (SLA's). Monitor daily turnaround and prioritize work to ensure all items are completed appropriately Manage email inquiries from clients, brokers, and account managers received in a shared email inbox. Manage the shared email inboxes to ensure all transactions re

The successful candidate will be responsible for the following Project Management Lead end to end project management for software implementation, working one on one with client companies. Develop and execute comprehensive project plans, timelines, and deliverables to ensure on time and successful software adoption. Collaborate with internal teams (sales, product, customer