Event Tech Team Supervisor
Logan, UT 
Share
Posted Today
Job Description
    CityLogan Campus
    Event Tech Team Supervisor
    Requisition ID2019-2076
    # of Openings1
    Job LocationsUS-UT-Logan
    Category (Portal Searching)Other
    Position TypeRegular Full-Time
    Job ClassificationExempt
    CollegeBusiness & Finance
    DepartmentStudent Center
    Advertised SalaryMinimum $36,600 commensurate with experience, plus excellent benefits
    Overview

    Incumbents in the Supervisor series oversee, coordinate, and lead the day-to-day activities of an assigned work unit including supervising employees. Incumbents set goals for performance and deadlines, organize workflow, ensure that employees understand their duties and designated tasks, and monitor employee productivity and provide constructive feedback.

    The Event Tech Team is responsible for meeting the audiovisual needs of customers in event spaces in multiple buildings including the Taggart Student Center, Eccles Conference Center, University Inn (5th Floor), David B. Haight Center, West Stadium Center, Spectrum, and other indoor and outdoor spaces for University and public events including the setup, operation, and striking of audiovisual and other technical event related equipment.

    The Event Tech Team Supervisor reports to and receives direction from the Director of the Taggart Student Center and supervises full time and hourly employees.

    Responsibilities

    1. Leadership & Supervision

    a. Hires, trains, plans, schedules, assigns, monitors, and evaluates the work of assigned staff.
    b. Ensures adherence to quality standards and deadlines.
    c. Ensures that employees follow documented policies and procedures.
    d. Creates and maintains a positive team work environment.
    e. Establishes team strategies and goals that align with Taggart Student Center core values, vision and mission statements.
    f. Promotes continuous improvement of workplace safety and environmental practices.
    g. Promotes personal safety of crewmembers by monitoring, evaluating, and enforcing safe behaviors.
    h. Oversees the day-to-day operations of Event Tech Team.
    i. Communicates with other Taggart Student Center Operations and Event Services staff via email and/or telephone.
    j. Coordinates projects and delegates job assignments to team members.
    k. Creates detailed outlines of procedures for events and projects.
    l. Approves time-cards and leave requests (MyTime, AggieTime).
    m. Maintains inventory of technical equipment and supplies.
    n. Ensures proper care in the use and maintenance of technical equipment and supplies.
    o. Maintains and performs simple repairs on equipment, tools, and office equipment.
    p. Surpluses equipment that is no longer needed.
    q. Researches new technologies and systems used by peers in the events industry.
    r. Makes or recommends purchases of technical equipment and supplies.
    s. Assists in the annual budget planning process and regularly monitors expenditures.
    t. Coordinates with Director and Business Services Team on budget related matters.
    u. Assists Director with maintaining job descriptions.
    v. May perform duties as part of the team.
    w. Is "on call" after hours to respond to team or department emergencies.
    x. Conducts performance evaluations on full time and hourly employees.
    y. Organizes regular team meetings.
    z. Participates in department Team Leader meetings.
    aa. Performs other Leadership and Supervision functions as assigned.

    2. Technical Planning

    a. Reviews daily and weekly setup schedules for event spaces in multiple buildings including the Taggart Student Center, Eccles Conference Center, University Inn (5th Floor), David B. Haight Center, West Stadium Center, Spectrum, and other indoor and outdoor spaces serviced by Event Services.
    b. Attends weekly department and building coordination meetings.
    c. Coordinates with Central Reservations and Program Coordinators on events.
    d. Attends planning meetings with customer and Program Coordinator.
    e. Reviews event setup plans including setup maps.
    f. Schedules technical equipment and personnel according to the needs of the event.
    g. Performs other Technical Planning functions as assigned.

    3. Technical Setup
    a. Facilitates and supervises the day-to-day work of the Tech Team in event spaces in multiple buildings including the Taggart Student Center, Eccles Conference Center, University Inn (5th Floor), David B. Haight Center, West Stadium Center, Spectrum, and other indoor and outdoor spaces serviced by Event Services.
    b. Provides audiovisual systems integration, installation, and testing.
    c. Maintains, repairs, and troubleshoots audiovisual, sound, and lighting systems.
    d. Keeps maintenance records.
    e. Directs full time and hourly employees to
    i. Check event spaces before setup to make sure that they are clean.
    ii. Read and follow technical setup plans and maps.
    iii. Transport technical equipment and supplies from storage space to event space.
    iv. Organize and assemble technical equipment.
    1. Speakers, Sound Board, Video Board, Lights, etc.
    v. Remove technical equipment not required for event.
    vi. May operate technical equipment throughout event.
    vii. Provide troubleshooting and assistance during events as required.
    viii. Following event, strike technical equipment, inventory, and inspect it for damage.
    ix. Transport technical equipment and supplies to storage space.
    x. Check event space to make sure it is clean and ready for next event setup.
    f. Ensures work quality and venue preparation for events through site inspections.
    g. Performs other Technical Setup functions as assigned.

    General Functions

    1. Participates in trainings as assigned.
    2. Provides guests, customers, students, and employees with directions, general information, and assistance as requested.
    3. Practices and promotes continuous improvement of environmental and safety practices.
    4. Follows and initiates all building procedures in the event of an injury, emergency, or evacuations.
    5. Follows all building policies and procedures as identified in the Taggart Student Center Policy Manual.
    6. Performs all other functions as assigned by the Director.

    Knowledge, Skills, and Abilities

    Supervision and Leadership

    1. Ability to make administrative/procedural decisions and judgements.
    2. Knowledge of organizational structure, workflow, and operating procedures.
    3. Knowledge of management skills and supervisory theories.
    4. Skilled in organizing resources and establishing priorities.
    5. Ability to analyze and solve problems.
    6. Knowledge of employee development and performance management skills.
    7. Knowledge of planning and scheduling techniques.
    8. Ability to train and supervise staff, including organizing, prioritizing, and scheduling work assignments.
    9. Ability to foster a cooperative work environment.
    10. Knowledge of the rules and policies of the department, building, and University.
    11. Ability to monitor and/or maintain quality control standards.
    12. Knowledge of customer service standards and procedures.

    Tech

    1. Knowledge of methods to set up and strike various technical equipment including speakers, microphones, soundboards, videoboards, lights, etc.
    2. Knowledge of principles and theories related to sound, lighting, projection, and staging.
    3. Ability to learn about and care for technical equipment.
    4. Knowledge of video conferencing, classroom design, and technology use.
    5. Knowledge of mobile technologies.
    6. Ability to work flexible hours as needed.
    7. Ability to train and guide hourly and/or student employees.
    8. Ability to train both technical staff and non-technical users.
    9. Skilled with computers and programs, including Microsoft PowerPoint, Word, Excel, and Visio.
    10. Ability to learn and use USI, EMS, or other Event Management Software.

    Other

    1. Skilled in the use of computers.
    2. Skilled at records maintenance.
    3. Ability to receive regular direction and coaching from a manager.
    4. Ability to learn through training, observation, and hands on experience.
    5. Ability to perform tasks without close supervision.
    6. Ability to work well under pressure; meeting multiple and sometimes conflicting deadlines.
    7. Ability to work flexible hours as needed.
    8. Ability to identify maintenance problems that need the attention of repair personnel.
    9. Ability to be detail oriented.
    10. Ability to act professionally with coworkers and customers.
    11. Ability to reflect a positive Utah State University image.
    12. Skilled in customer service including resolving customer concerns.
    13. Knowledge of building safety codes and regulations.
    14. Knowledge of proper safety guidelines, policies, procedures, and behaviors as established by OSHA and the University.
    Qualifications

    Minimum Qualifications


    Three years of related experience in a related field with one year of experience supervising others or an equivalent combination of education plus experience is required.

    Required Documents

    Along with the online application, please attach:

    1. Resume to be uploaded in the Candidate Profile

    2. Cover Letter to be typed/pasted during application process

    **Document size may not exceed 10 MB.**

    Advertised Salary
    Minimum $36,600 commensurate with experience, plus excellent benefits
    ADA

    Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

    University Highlights

    Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 28,000 students (25,000 undergraduates and 3,000 graduate students) on the Logan main campus, four regional campuses, two USU Eastern campuses, and 28 centers throughout the state. USU offers 162 undergraduate majors, 153 graduate programs, and a variety of innovative stackable associate and certificate credentials. The 2018 rankings from Washington Monthly ranked USU as one of the top 30 national Universities and the . As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price. Additional information about Utah State University can be found at: .

    A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

    The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region. Additional information about Logan can be found at: .

    USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university’s academic mission of learning, discovery, and engagement (). USU is an AA/EO employer and does not discriminate based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law. Learn more at . USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program. Additional information can be found at: .

     

    Job Summary
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Salary and Benefits
    Minimum $36,600 commensurate with experience, plus excellent benefits
    Required Education
    Bachelor's Degree
    Required Experience
    3+ years
    Email this Job to Yourself or a Friend
    Indicates required fields