This position is responsible to answer, resolve, and log customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product knowledge.

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today. We are seeking a Manager

The Customer Tools Specialist supports development of tools that simplify for customers the process of onboarding new bioMerieux molecular IVD tests and demonstrating routine regulatory compliance. These tools include Verification and Proficiency testing materials and associated protocols and customer facing literature. This position is primarily responsible for hands on

As a member of the Flex Front Office Support team, focus on delivering post sales support and solutions to Flex customers. This involves answering technical questions and resolving technical issues for customers running Flex proprietary software in a Windows and Linux environment. Supporting Motorola Solutions products may also be required. As a primary point of contact f

Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services focusing on the U.S. Departments of Homeland Security and Treasury

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

Thank you for your interest in Torch Technologies. We're an award winning, 100% employee owned company based in Huntsville, Alabama. Recognized as a top 100 defense company, we're dedicated to supporting our nation's military. Our guiding principle, "Lighting the Pathway of Freedom," reflects our commitment to excellence, cooperation, integrity, and reliability. As a Cert

Assist in designing, configuring, and maintaining switches, routers, firewalls, and VPNs Monitor assigned network devices and systems to ensure high availability, optimum performance, and security Recognize, troubleshoot, and solve connectivity problems Implement and adhering to controls within compliance frameworks (i.e. NIST 800 171, NIST 800 53) Assist system administr

Our client is seeking a passionate and skilled Linux Systems Administrator to provide system management, daily monitoring and optimization. In this role, you will provide technical leadership and execution, and be supporting mission critical customers, providing pre installation configuration, on site integration, administration, and customer enablement of computing solut

Are you a program security specialist (PSR) with a keen interest in providing top notch security support in a dynamic and rich R&D environment? Are you highly motivated, mature, collaborative, independent, and forward thinking? If so, we 're looking for someone like you to join our team! We are seeking a Program Security Representative (PSR / CPSO) to help us provide APL

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opp

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position is a first point of contact for Customer Care personnel pertaining to

Platform Solutions In Platform Solutions (PS), we power clients with innovative and customer centred financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations, and risk management Transaction Banking , a cash management an

Thank you for your interest in Torch Technologies. We're an award winning, 100% employee owned company based in Huntsville, Alabama. Recognized as a top 100 defense company, we're dedicated to supporting our nation's military. Our guiding principle, "Lighting the Pathway of Freedom," reflects our commitment to excellence, cooperation, integrity, and reliability. As a Cert